This Privacy Policy explains how we collect, use, store, and protect your information when you use:
- The Morvra website (https://morvra.com)
- Morvra desktop applications
- Morvra mobile applications
- Morvra web applications and online services
- Morvra AI services, cloud services, APIs, and related products
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Scope of This Privacy Policy
This Privacy Policy applies to:
- Morvra websites and online services;
- Desktop applications for Windows and macOS;
- Mobile applications for iOS and Android;
- Morvra AI-powered features;
- Morvra Cloud services;
- Customer support, marketing, and business operations.
This Privacy Policy does not apply to third-party websites, products, or services that may be linked from our Services.
2. Information We Collect
2.1 Account Information
When you create a Morvra account or communicate with us, we may collect:
- Name
- Email address
- Country or region
- Language preferences
- Profile information
- Customer support communications
You may also choose to sign in using third-party authentication providers such as Google, Apple, or Microsoft. When authorized by you, we may receive certain profile information associated with those accounts.
2.2 Subscription and Payment Information
When you purchase subscriptions or paid services, we may collect:
- Subscription plan information
- Transaction identifiers
- Billing information
- Purchase history
- Payment status
Payments are processed by trusted third-party payment providers. Morvra does not store your complete payment card information.
2.3 Device and Usage Information
When you use our Services, we may automatically collect:
- Device type
- Operating system
- Application version
- Browser information
- IP address
- Time zone
- Device identifiers
- Diagnostic data
- Crash reports
- Usage statistics
- Service performance information
This information helps us provide, maintain, improve, and secure our Services.
2.4 Documents and User Content
Depending on the features you use, you may provide:
- PDF files
- Images
- OCR documents
- Notes and annotations
- Comments
- Signatures
- Form data
- Files stored in Morvra Cloud
You retain ownership of all documents and content you upload to Morvra.
3. How We Use Your Information
We use your information to:
- Create and manage your account;
- Provide and maintain our Services;
- Authenticate users;
- Process subscriptions and payments;
- Deliver cloud synchronization;
- Provide customer support;
- Improve product functionality and user experience;
- Detect fraud, abuse, and unauthorized activities;
- Ensure system security and reliability;
- Communicate service updates and notices;
- Comply with legal obligations;
- Conduct analytics and product research;
- Develop new products and features.
Where required by law, we rely on your consent before processing your personal information.
4. Morvra AI Services
Morvra provides AI-powered document features, including but not limited to:
- Chat with PDF
- Document summarization
- Translation
- OCR enhancement
- Information extraction
- Document analysis
- Workflow automation
To provide these services, certain documents or document fragments may be temporarily processed by our AI infrastructure or trusted AI service providers.
At Morvra, protecting your privacy is one of our core principles.
We do not use your files, documents, prompts, or outputs to train general-purpose artificial intelligence or machine learning models.
We do not sell your data to third parties or AI providers.
Your content is processed solely to deliver the AI features that you request.
AI-generated results may occasionally be inaccurate, incomplete, or unsuitable for specific purposes. You are responsible for reviewing and verifying any AI-generated output before relying on it.
5. Morvra Cloud
Morvra Cloud allows you to store, synchronize, and access your files across multiple devices.
Cloud Storage
User documents may be stored in data centers located in various regions, including the United States, the European Union, and Asia-Pacific regions, depending on service availability and applicable legal requirements.
Security
Files transmitted between your devices and Morvra services are protected using industry-standard security measures, including:
- HTTPS encryption
- TLS encryption
- Access controls
- Authentication mechanisms
- Security monitoring
6. Third-Party Cloud Storage Integrations
Morvra may allow you to connect third-party cloud storage services, including:
- Google Drive
- Dropbox
- Microsoft OneDrive
When you authorize these integrations, Morvra may access:
- File names
- Folder structures
- File metadata
- Documents that you explicitly choose to open or manage
Morvra accesses only the information necessary to provide the requested functionality and only with your authorization.
You may revoke these permissions at any time through your account settings or directly through the relevant cloud service provider.
7. Collaboration and Sharing
Morvra may provide collaboration and document-sharing features.
When you choose to share documents:
- Other users may view or edit documents according to permissions you grant;
- Shared users may download files if permitted;
- Public sharing links may be accessible to anyone possessing the link.
You are solely responsible for determining what content you share and with whom you share it.
8. Cookies and Similar Technologies
Morvra uses cookies and similar technologies to:
- Remember user preferences;
- Maintain login sessions;
- Analyze website usage;
- Improve performance and functionality;
- Measure service effectiveness.
Most browsers allow you to manage or disable cookies. Disabling cookies may affect certain features of our Services.
9. Analytics and Service Improvement
We may use analytics and performance monitoring services to better understand how users interact with our products and to improve our Services.
These services may collect information such as:
- Pages visited
- Session duration
- Device information
- Browser information
- Referring websites
- Interaction events
The information collected is used solely for product improvement, performance analysis, and service optimization.
10. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our Services;
- Maintain your account;
- Fulfill legal obligations;
- Resolve disputes;
- Enforce our agreements.
When information is no longer required, we will securely delete or anonymize it in accordance with applicable laws.
11. International Data Transfers
Because Morvra operates globally, your information may be transferred to and processed in countries outside your place of residence.
Where required by applicable laws, Morvra implements appropriate safeguards for international data transfers.
12. Security of Your Information
Morvra implements reasonable administrative, technical, and organizational measures designed to protect your information, including:
- Encryption in transit
- Secure authentication mechanisms
- Access controls
- Security monitoring and logging
- Infrastructure protection measures
However, no internet-based service can guarantee absolute security.
13. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information;
- Correct inaccurate information;
- Delete your personal information;
- Restrict or object to processing;
- Withdraw consent;
- Request data portability;
- Submit complaints to applicable supervisory authorities.
We will respond to applicable requests in accordance with relevant privacy laws.
14. Children's Privacy
Our Services are not directed to children under the age of 13, or the minimum age required by applicable law.
We do not knowingly collect personal information from children.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When material changes occur, we may:
- Update the Effective Date;
- Publish notices on our website;
- Notify users through our Services when appropriate.
Your continued use of our Services after any changes become effective constitutes acceptance of the updated Privacy Policy.
16. Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us: